Krishna Rudraksha Bhandar ships authentic Rudraksha beads, malas and bracelets across Nepal and to customers worldwide. Here is everything you need to know about how your order reaches you.
1. Order Processing
After you place an order, our team will contact you on WhatsApp or email to confirm the order, shipping charge and payment.
Once payment is received, your item is cleansed, energised with the appropriate mantra, and carefully packed.
Orders are usually dispatched within 1–3 working days after payment confirmation.
Orders are not dispatched on Saturdays or public holidays in Nepal.
2. Delivery Time
Destination
Estimated Delivery (after dispatch)
Inside Kathmandu Valley
1–2 working days
Outside Kathmandu Valley (Nepal)
3–7 working days
India
5–10 working days
Other countries
7–15 working days
These are estimates. Delivery may take longer during festivals, bad weather, strikes, or customs checks.
3. Shipping Charges
Shipping charges depend on your location and the weight of your order.
The exact shipping charge will be confirmed with you on WhatsApp or email before you pay.
[Optional: Free delivery inside Kathmandu Valley on orders above NPR X,XXX.]
4. International Shipping
We ship worldwide through trusted international courier services.
Customs duties, import taxes and any other charges in your country are paid by the customer.
We are not responsible for delays caused by customs. If a package is refused or returned because duties were not paid, return shipping costs will be deducted from any refund.
Please check your country's import rules for natural seeds and plant products before ordering.
5. Order Tracking
Once your order is dispatched, we will share the courier name and tracking number (where available) on WhatsApp or email.
6. Delivery Address
Please make sure your delivery address and phone number are correct and complete.
If you need to change your address, contact us before your order is dispatched.
We are not responsible for delays or losses caused by a wrong or incomplete address. Re-delivery charges may apply.
7. Damaged or Lost Packages
If your package looks damaged when it arrives, please take photos before opening it.
Report any damage within 48 hours of delivery, as explained in our Return Policy.
If your order is lost in transit, we will send a replacement or give a full refund after confirming with the courier.
